Scooter System & App Design
In this project, our entire design class worked together to design a concept for a scooter and scooter system that the university could implement to replace third party scooter companies such as Lime, Bird, or Lyft.
After some observation and research, we found that there were many aspects we needed to consider.
To make the workload easier, we divided ourselves into four teams.
Scooter Design | Brand Design | Logistics & System Design | UX/UI Design
Choosing to work on the user experience and interface design team for this project, I worked with 2 other students to develop a scooter interface and an app feature to be implemented into an already existing app, the Campus Area Bus Service(CABS) app
Questions we had to consider:
How do we address current pain points for scooter users?
What does the user experience look like for different users with different objectives?
How should the scooter screen and the app screen work together? How do user interactions impact the scooter?
How do we incentivize users to contribute to a respectful scooter ecosystem?
How do we provide users the opportunity to give feedback for future improvement?
This project required a lot of communication and collaboration between teams to ensure consistency and to meet asset and project deadlines. Below are listed just a few of the interactions the UX/UI team had with the other teams to be able to complete our work and bring the project to completion.
Information & restraints we received from other teams:
Scooter Design Team - Scooter interface window dimensions & shape, request for a campus map feature
Logistics & Systems Team - Information & Instructions accuracy
Brand Design Team - Logo and brand assets, brand guidelines
Information & considerations we provided to other teams:
Scooter Design Team - Interface feedback to be reflected in design
Logistics & Systems Team - Interface functionality details & their impact
Responsive Mockups - Scooter Interface & App
Flow 1 - Shows an interaction an OSU student might have with the scooter interface
Flow 3 Visitor - Shows an interaction a non-OSU student or a visitor might have with the scooter interface
Flow 4 Phone - Shows an interaction someone might have with the Campus Area Bus Service (CABS) app with the integrated scooter feature